Case Study 01
Client Background
Client is a mid-sized property developer engaged in a significant residential development project of 523 houses
They faced substantial utility diversion costs quoted by a major telecoms company, which threatened to derail their project budget and timeline.
Client Challenges
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Initial C3/C4 quotation from the telecom company was £263,582
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Lack of internal expertise to challenge the quotation
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Risk of project delays due to lengthy negotiation processes with the utility company
The Solution
Client engaged our Diversion Protection Service to handle the communication and subsequent negotiations with the telecoms company.
Our team of infrastructure experts reviewed the initial quote and identified several areas where the costs were widely inflated.
Our Actions Taken
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Conducted a detailed analysis of the C4 quotation.
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Engaged in direct negotiations with the telecoms company to challenge the widely inflated costs.
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Secured a revised quotation that adhered to the 'Reasonable Costs' principle as per the NRSWA 1991 and in line with the Diversionary Code of Practice.
The Outcome
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The final negotiated cost was reduced to £95,782, achieving a savings of £167,800 (a 64% saving).
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The revised quotation was secured within 12 working days, preventing any delays to the project timeline.
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Clients project team was freed from the time-consuming task of negotiating with the telecoms company, allowing them to focus on the delivery of their project and other core activities.
Other Soft Benefits
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Enhanced client satisfaction through reduced financial stress and project risk.
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Improved allocation of client resources, with their team concentrating on core development activities rather than utility negotiations.
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Strengthened client confidence in managing future utility diversions, knowing they have a trusted auditing partner to rely on.
Client Testimonial
"The Diversion Protection Service significantly reduced our utility costs and freed up our time to focus on the development. Their expertise and efficient handling of the negotiations were invaluable to our project's success."
Jonathan James, Project Manager
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